1. About this Privacy Policy

 

This Privacy Policy explains how Collective Intelligence Co. (“CIC”, “we”, “us” and “our”) handles personal information across our websites, products, and services, including job applications.

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We are committed to protecting your personal information in accordance with the Australian Privacy Principles, GDPR (EU), and relevant US privacy laws (including CCPA, CPRA, CPA, VCDPA, and UCPA).

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By using our products, services, or website, you agree to the practices described in this Policy. If you do not agree, please discontinue use.

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We may update this Policy at any time and will publish changes at:
https://www.collectiveintelligenceco.com/privacy-policy

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2. What is Personal Information?

 

Personal information is data about an identifiable individual. Some information is considered “sensitive” and may be subject to extra protections (e.g. health data, religious beliefs, criminal record).

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3. What We Collect & Why

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We collect only the personal information necessary to operate our business and deliver services, including:

• Name, address, contact details

• Login credentials (username, password)

• Transaction/payment details

• Technical data such as IP address, device type, browser, geolocation, and analytics

• Job applicant details such as qualifications, experience, and criminal history (if relevant)

 

We use this information to:

• Provide and improve our products and services

• Process transactions

• Communicate with you about our services

• Deliver targeted, relevant advertising

• Ensure compliance with legal obligations

 

4. How We Collect Your Information

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We may collect personal information:

• Directly from you (online forms, email, phone, in person)

• Through your use of our website, software, or digital screens

• From service providers, partners, or publicly available sources

• Using cookies and analytics tools (see Section 9: Cookies)

 

If providing someone else’s information, you must have their consent.

 

5. How We Use or Share Your Information

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We use personal information to:

• Operate and improve our website, services, and advertising tools

• Communicate with you and send marketing (with consent)

• Deliver anonymised audience insights and analytics

• Process job applications

• Comply with legal requirements

• Prevent fraud or misuse of our services

 

We may share your information with trusted service providers, contractors, and business partners who assist in delivering our services.

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6. Overseas Disclosure

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We may store or process your information in Australia, the US, or the EU.

When we transfer personal information internationally, we ensure safeguards are in place to protect it.

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7. Cookies

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We use cookies to:

• Improve your browsing experience

• Track website performance and usage

• Personalise content and advertising

 

You can disable cookies in your browser, but this may affect functionality.

 

8. Your Rights

 

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Correct inaccuracies

• Request deletion of your data

• Restrict or object to certain processing activities

• Withdraw consent for marketing

• Transfer your data to another provider

 

To exercise these rights, contact us at: enquiries@collectiveintelligenceco.com

 

9. Security & Retention

 

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access.
Information is retained only as long as necessary for business or legal purposes.

 

10. Complaints & Contact

 

If you have questions or concerns about your privacy, contact:

Privacy Officer
Collective Intelligence Co.
PO Box 3089, South Melbourne, VIC 3207
Email: enquiries@collectiveintelligenceco.com

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You may also contact your relevant data protection authority.

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Effective: 14 August 2025